Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using FRM (Fundraising Relationship Management), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

FRM is a fundraising relationship management platform that helps organizations manage donor relationships, track donations, and streamline fundraising activities. Our service includes:

3. User Accounts and Registration

To access certain features of FRM, you must register for an account. You agree to:

4. Acceptable Use

You agree to use FRM only for lawful purposes and in accordance with these Terms. You agree not to:

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6. Third-Party Services

FRM integrates with and relies on several third-party services:

6.1 Supabase

We use Supabase for database management and authentication. Your data is stored and processed according to Supabase's privacy policy and security standards.

6.2 Google Gemini

We use Google Gemini AI for enhanced communication features. Data processed by Gemini is subject to Google's privacy policy and terms of service.

6.3 OpenAI (ChatGPT)

We use OpenAI's ChatGPT for AI-powered features. Data processed by ChatGPT is subject to OpenAI's privacy policy and terms of service.

6.4 Twilio

We use Twilio for SMS messaging services. SMS communications are subject to Twilio's privacy policy and terms of service.

6.5 Stripe

We use Stripe for payment processing. Payment information is processed according to Stripe's privacy policy and security standards.

7. SMS Communications

By providing your phone number and consenting to SMS communications, you agree to receive messages from FRM. You can opt out at any time by texting "STOP" to the number from which you receive messages.

8. Payment Terms

Some features of FRM require payment. By subscribing to paid features, you agree to:

9. Intellectual Property

FRM and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

10. Termination

We may terminate or suspend your account and access to FRM immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.

11. Limitation of Liability

In no event shall FRM, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

12. Disclaimer of Warranties

The service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, and hereby disclaim all warranties, including any warranty of merchantability, fitness for a particular purpose, and non-infringement.

13. Indemnification

You agree to defend, indemnify, and hold harmless FRM and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the service.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FRM operates, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@getfrm.com

Website: https://getfrm.com